Looking at the system as a whole shows the big picture, but any given Divvy user is only approaching a single station at a time, often the one closest to their home or workplace.
Ridership remains high and new bikes and stations are continuing to be added to the system to expand bike-share to all neighborhoods.” The department has previously said that bike availability has been impacted by supply chain issues and labor shortages. Image: Steven LucyĬDOT responded to a summary of the above data with this statement: “ It’s a concern any time residents are struggling to find available bikes and CDOT is working closely with our partners at Lyft on strategies to improve bike availability. Here’s a graph showing the percentage of stations that had a given number of classic bikes over the course of the study period. About half of stations had two or fewer classic bikes available. You might want to ride with someone, or that single bike might have a mechanical issue that hasn’t been reported yet. most days, up to 25 percent of stations had no classic bikes available.īut a station having only a single bike isn’t great either. We found that, most of the time, about 20 percent of all stations had zero classic bikes for rent, while about 40 percent of stations had zero e-bikes (the newer black or gray cycles.) At peak times when more bikes were in use, which occurred at about 6 p.m. The latest extension of the contract runs through 2028. The system is owned by the city but operated under contract by the ride-hail company, who bought the previous operator Motivate. And additional data obtained from the Chicago Department of Transportation showed that Lyft, the Divvy concessionaire, consistently failed to meet its contractual service level targets. Some popular stations were empty more than half the time. (This analysis only looked at the traditional full-service stations that can park classic bikes and e-bikes, but not “E-stations” – glorified bike rack installations where only electric bikes can be secured with their built-in locks – or e-bikes parked on other bike racks or poles.) Over that roughly six-week period, at any given point about one in five stations has no “classic” bikes (the original blue non-electric cycles) for rent and one fifth of docked bikes were flagged as broken.
Streetsblog recently ran an analysis of Divvy data from August 2 to September 18. There were literally no divvys within a 6 block radius of me and all 4 bus routes that run past my place were more than 15 minutes away in either direction, so I ended up driving like 1 mile just to get to a divvy dock that wasn’t empty Lack of Divvy bike availability has been reported on in the Tribune and has been the topic of much social media venting.
Or maybe there are only electric bikes, which involve per-minute charges: 16 cents a minute for regular annual members, and a whopping 39 cents a minute for non-members. Or perhaps there’s one bike and it’s broken. If you use the Divvy bike-share system, it’s probably happened to you: You walk over to the nearest Divvy station only to find it empty, with no bikes available to rent.
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